I have been a business owner and manager for the last 19 years. As manager of AA 3 Star Hotel-Inn with catering function and Personal License to sell alcohol. I am readily available at a moment’s notice to fill a vacuum or compliment a situation of a team gap where occupants are absent or inactive. I also provide food service management in line with safer food and better business policies.  With effective communication I can solve problems and pay attention to all details. Im am available for short term absences and no tie in contract for extended periods of time giving you no expensive agent fees involved (saving you potentially thousands of pounds).

If you are looking for a reliable and conscientious person to fill in a gap quickly contact me below.

SKILLS & ATTRIBUTES :

• CELLAR MANAGEMENT TO INCLUDE EFFECTIVE BEER LINE CLEANING

• FOOD SERVICE MANAGEMENT IN LINE WITH SAFER FOOD, BETTER BUSINESS POLICIES

• PROBLEM SOLVER/ATTENTION TO DETAIL

• EFFECTIVE COMMUNICATOR

• PROMOTION OF A SAFE REGULATED WORKING ENVIRONMENT

• ENSURING THAT HOTEL/KITCHEN EQUIPMENT IS CARED FOR THROUGH ESTABLISHED PREVENTATIVE MAINTENANCE PROCEDURES (IE. ANNUAL SERVICE, AND RECORD MAINTENANCE AS DEFINES BY COMPANY POLICY. DEALING WITH EMERGENCIES AND CALL OUTS.)

• ADHERENCE TO GOVERNMENT AGENCY INDUSTRY REQUIREMENTS AND DIRECTIVES. LIAISON WITH GOVERNMENT DEPARTMENTS RELATING TO LICENCING, FOOD SAFETY AND HOTEL INSPECTION.

• As a license holder, I hold no criminal convictions

• I have never been bankrupt nor refused insurance

• I have an excellent credit record

• I have a good driving record

• I am used to working 17-hour days

• I am not afraid of hard work 

Attributes & Skills

• Cellar management to include effective beer line cleaning

• Food Service Management in line with Safer Food, Better Business Policies

• Problem solver/attention to detail

• Effective communicator

• Promotion of a safe regulated working environment

• Ensuring that hotel/kitchen equipment is cared for through established preventative maintenance procedures (ie. Annual service, and record maintenance as DEFINED by company policy. Dealing with emergencies and call outs.)

• Adherence to government agency industry requirements and directives. Liaison with government departments relating to licencing, food safety and hotel inspection.

• ADHERENCE to Mandatory Licensing conditions (Licensing Act 2003) which include the following:

  -        Ban on irresponsible promotions

  -        Provision of free drinking water

  -        Age policy verification

  -        Mandatory provision of smaller measures

  -        Protection of children from harm

  -        Responsible delivery of sales (due diligence)

• Day to day responsibility for the smooth operation of the business.

Daily tasks involve the following:

• Supplier liaison and cost control regarding food & drink. Able to advise on the same.

• Understanding of social issues and potential problems associated with the sale of alcohol.

• First point of call as a primary contact for local government and police officials, contactable always.

• Completion of regulatory forms for example., Temporary Event Notices (TENS)

• Daily Diary Completion to include Safer Food Better Business documentation

• Fire Safety Documentation

• Kitchen Management including observance of food preparation and service of food, active vigilance

• Cellar Management including stock compliance and rotation

• Human resource needs including hiring, training, mentoring, managing and paying employees

• Provision and allocation of resources with a focus on customer service responsibilities

• Hostess responsibilities including check in/out of accommodation and various service amenities for example, Gym & Hot tub facilities. Provision of Camping facilities on a certified camping site. Implementation of the certified site rules. Ensuring guest behavior is managed for the consideration of all other guests.

• Focusing on good customer liaison, interaction and satisfaction

• Event planning and COORDINATION – Meetings, weddings, group functions

• Sales & marketing monitoring, occupancy incentives and promotions

• Stock and CASH FLOW management

• Product service and advise with emphasis on cost saving

• EPOS – Daily management reading and card machine reconciliation -

  (I use ‘Maitre D’ and World Pay service providers)

• Hotel booking liaison and allocation with booking intermediary companies ie, Expedial Group, Booking.com, Laterooms, Eviivo and other recognized industry reservation platforms

Appointing a Designated Premises Supervisor (DPS) is a core regulatory requirement for running a licensed alcohol supply business in Devon, cornwall and the UK in general.

You’re not expected to open for business or even make a supply of alcohol if you haven’t:

1.    Appointed a DPS in regards to your premises license, or

2.    When the DPS so named does not have a personal license, or their license is suspended.

Now, that’s to show you just how crucial a Designated Premises Supervisor is to your business. And in case, for whatever reason, you sell alcohol without a DPS, you run the risk of getting a hefty fine of £20,000, or receiving a criminal conviction, or a six months jail time.

Also, there’s the risk of having your premises license suspended or revoked.

Who is a Designated Premises Supervisor?

A Designated premises supervisor is a licensed professional often charged with the responsibility for the day-to-day running of an alcohol supply business.

All organizations including pubs, alcohol wholesalers, hotels, and other alcohol-selling businesses with a premise license must have a designated premises supervisor.

The DPS is very knowledgeable about the various regulations concerning the sale of alcohol while also understanding the business side of things and is often listed in the operating schedule during the application process for a premises license.

What roles does the DPS play in your business?

The thing is a designated premise supervisor is not just the primary contact between your business and your customers. They also act as a representative of your business with the local council officials and the police.

Now, your DPS as the point of contact with the authorities should always be reachable as the police or the local government could have questions or concerns about the business.

And as it is, they’d expect to be able to reach the designated supervisor without hassles.

Also, as a licensed professional, the designated premises supervisor is expected to have a personal license. This personal permit – think of it like the driving license a driver needs to drive a car – empowers the individual to act as a DPS.

The permit indicates that the designated supervisor understands the social implication of selling alcohol and is well-grounded to take full responsibility for the business.

Tips to consider when appointing a DPS

Since the DPS is the primary contact of your business, an ill-thought-out appointment could put your entire business at risk. So, here are some tips to remember:

Do you trust them? Before appointing a DPS, it is essential you do your due diligence. Bear in mind that the police might object to the appointment of a particular designated supervisor.

Ensure that the DPS has a valid personal license before naming them as your designated premises supervisor.

Finally, bear in mind that a designated premises supervisor can be the DPS for more than one business.